What To Do When the Heat Goes Out03/08/2017Call it Murphy’s Law, or maybe just a little unluckiness, but we sometimes see heat pump troubles in Saint Peters during the cooler months, when they’re required to keep you toasty. While you know the team at C-N-O Comfort Zone will constantly be there ASAP when you ask for us for a heat pump repair, there are some things you can do to ensure a repair is important and save yourself some cash if it’s not. We’ve collected this checklist of things to test before you give us a call. It may sound strange, but make sure everything is switched “on”. We’ve been to numerous calls only to discover the thermostat or the heat pump itself is set to off. Check your thermostat to make sure it’s on, set to the proper temperature and isn’t fixed to cool. Then try swapping out the battery, if it has one. If everything looks correct, check your furnace switch (check your manual if you’re unsure where it is) and check your fuses and circuit breaker. Double check that your gas is on. If the furnace still hasn’t turned on, return to your thermostat. If it’s a programmable model, confirm that it’s showing the accurate time. If it thinks it’s morning when it’s really night, it may not turn your heat on because it doesn’t know you’re home. Is a blockage causing your furnace to breakdown? Examine your air filters to confirm they’re not clogging things up. Do you have any obstructed ducts, vents or cool air openings? Are all supply registers open? Is your exhaust flue unobstructed? If you’ve moved through this checklist and you’re still deprived of heat, call C-N-O Comfort Zone at 636-578-1777 or set up an appointment online and we’ll get your home back to the toasty and cozy place it should be.